Terms & Condition

Welcome to Nangyal Global Mart. These Terms & Condition govern your access to and use of our website and your purchase of products from our ecommerce store. By using this website, creating an account, or placing an order, you agree to follow these terms. If you do not agree, please do not use the website.

These terms are provided as general business policy content for our store in Pakistan and are not legal advice. For case-specific help, please contact our support team at [email protected].

Website Use

You agree to use this website only for lawful purposes and in a way that does not harm the website, our business, or other customers. You must not misuse the website, attempt unauthorized access, interfere with website operations, or submit false, misleading, or fraudulent information.

  • You must provide accurate information when placing orders or contacting us.
  • You must not use the website for unlawful, abusive, or harmful activity.
  • We may restrict or suspend access if we believe the website is being misused.

Products and Availability

We aim to display product information, descriptions, and images as accurately as possible. However, colors, packaging, sizes, and product details may vary slightly depending on suppliers, updates, or your device display. All products are subject to availability, and we may limit quantities or discontinue items at any time without prior notice.

Pricing

Prices listed on the website are subject to change without notice. We try to ensure all pricing information is accurate, but errors may occasionally occur. If we discover an error in the price or description of a product you ordered, we may contact you with the correct information and give you the option to confirm or cancel the order.

  • Prices may be shown in the currency used on our store.
  • Shipping charges, taxes, duties, or other fees may be added where applicable.
  • Promotions, discounts, and offers may be changed or withdrawn at our discretion.

Orders

Placing an order on our website is an offer to purchase a product. After you place an order, you may receive an order confirmation message, but this does not mean the order has been finally accepted. We reserve the right to accept, refuse, cancel, or limit any order for reasons including stock issues, suspected fraud, pricing errors, payment issues, or delivery limitations.

  • We may ask for additional information to verify an order.
  • Orders may be canceled before shipment if necessary.
  • If an order is canceled after payment, any approved refund will be handled according to our Refund & Return Policy.

Payments

Customers are responsible for providing valid payment details and ensuring payment authorization. We may use third-party payment service providers to process payments securely. We do not store full sensitive payment card details on our website unless specifically stated by the payment provider process used at checkout.

If payment is declined, delayed, or flagged for review, order processing may be delayed or canceled.

Shipping and Delivery

We aim to process and ship orders within reasonable timeframes, but delivery times are estimates only. Shipping times may vary due to stock availability, courier delays, location, weather, public holidays, customs processing, or other factors beyond our control.

  • Delivery dates are estimates and are not guaranteed unless clearly stated otherwise.
  • Customers are responsible for providing complete and accurate shipping details.
  • We are not responsible for delays caused by couriers or events outside our reasonable control.

Accounts

If you create an account, you are responsible for keeping your login details secure and for all activity under your account. Please notify us promptly if you believe your account has been accessed without permission. We may suspend or terminate accounts that appear to be used improperly or fraudulently.

Intellectual Property

All content on this website, including text, product listings, logos, images, graphics, and design elements, belongs to Nangyal Global Mart or is used with permission. You may not copy, reproduce, distribute, or exploit website content without prior permission except for personal shopping use.

Limitation of Liability

We work to keep our website, services, and product information accurate and available, but we do not guarantee uninterrupted access, error-free operation, or that all content will always be complete or current. To the maximum extent permitted by applicable law, Nangyal Global Mart is not liable for indirect, incidental, special, or consequential loss arising from the use of the website, delays, order cancellation, product availability issues, or third-party service interruptions.

Nothing in these terms is intended to exclude any rights that cannot legally be excluded under applicable law.

Third-Party Services

Some parts of our store may rely on third-party tools or service providers such as payment processors, shipping companies, analytics providers, or website hosting services. Their services may be subject to their own terms and policies.

Changes to These Terms

We may update these Terms & Condition from time to time to reflect changes in our business, operations, or legal requirements. The updated version will apply from the time it is published on the website. Continued use of the website after changes are posted means you accept the revised terms.

Contact Us

If you have questions about these Terms & Condition, your order, or any case-specific issue, please contact Nangyal Global Mart support at [email protected].